BS789 Privacy Policy — How We Keep Your Information Safe

BS789 is one of Bangladesh's most trusted online gaming platforms. We believe protecting our users' privacy is not just a legal obligation — it is an ethical responsibility. Thousands of Bangladeshi gamers use BS789 every day, and every piece of information they share matters to us.

This privacy policy explains in clear, straightforward language what information BS789 collects, why it is collected, how it is stored and protected, and what rights you have. If any questions come to mind while reading, do not hesitate to reach out to our support team.

1 What Information We Collect

When you register and use BS789, we collect the following categories of information. Each piece of data is collected for a specific reason, and we do not gather anything beyond what is necessary.

• We never store your full bank card number or PIN.
• BS789 does not collect your personal data from any source other than what you voluntarily provide.
• When the mobile app requests device permissions, a clear explanation will be provided.

2 How Your Data Is Used

Data collected by BS789 is used strictly for specific purposes. We use your information to improve your experience — nothing more. The key uses are listed below:

• To create and manage your account — your information is needed to keep everything running smoothly, from registration through to login.
• Payment Processing — your financial information is used to securely complete deposits and withdrawals.
• To prevent fraud and abuse — including detecting multiple accounts, bot usage, and other suspicious activity.
• To provide customer support — so we can resolve your issues and questions accurately and without delay.
• To promote Responsible Gaming — gaming patterns are analyzed to identify excessive play and provide appropriate support.
• To meet legal obligations — including generating the reports required by regulatory authorities.
• Service Improvement — your usage patterns are analyzed to help make BS789's services better.

3 How Long Data Is Retained

BS789 retains your data only for as long as it is needed. All information is stored securely while your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.

• Financial transaction records are generally retained for 5 to 7 years, in accordance with anti-money laundering regulations.
• KYC documents are retained for up to 5 years after account closure.
• Gaming history is retained for a set period for dispute resolution purposes.
• If you request deletion of your data, all information not subject to legal retention requirements will be removed.

4 Data Sharing with Third Parties

BS789 will never sell your personal information to third parties — that is a core principle we stand by. In certain limited circumstances, however, some information may be shared with trusted partners.

• Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket are provided with the necessary information to process deposits and withdrawals.
• Game Provider: Minimal data may be shared with game software providers to operate Live Casino or slots games.
• Regulatory Authority: Data may be required to be disclosed in response to lawful requests from licensing authorities or law enforcement agencies.
• Fraud Prevention Services: We work with specialized cybersecurity firms to detect and flag unusual activity.

5 Cookie Policy

BS789's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality and enhance your overall experience.

You can disable cookies in your browser settings, though this may affect the proper functioning of some BS789 services. All non-essential cookies can be turned off according to your preference.

6 Your Rights

As a BS789 user, you have several important rights over your own data. We fully respect and uphold each of these rights.

7 Children's Privacy

BS789 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors. If a parent or legal guardian believes their child has registered on BS789, please contact our support team immediately. We will promptly close the account and delete all associated data.

• Age is verified at registration, and additional identity confirmation may be requested in cases of suspicion.
• BS789 places the protection of minors at the top of its responsible gaming commitments.
• If evidence is found that a minor is using an account, it will be suspended immediately.

8 Privacy Policy Updates

BS789 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, users will be notified by email or via an in-platform notification.

• Minor changes may take effect without prior notice.
• At least 7 days' advance notice will be given for any major changes.
• Continued use of BS789 after any policy change will be considered acceptance of the updated policy.
• Archived copies of previous policies can be requested through our support team.

9 Get in Touch

If you have any questions, concerns, or requests regarding this privacy policy, please contact the BS789 data protection team directly. We are committed to responding promptly and honestly.